It is our commitment to provide our customers with the highest quality products and support, and to foster an enduring relationship based on high customer satisfaction.
Welcome to Utah Medical Products® online Customer Support Center. Find the latest information on buying from Utah Medical, request product information, get quick answers to your customer service questions, sign-up for convenient online services and track your order shipments.
Highly-trained and dedicated to providing timely solutions to your support issues ...
Our Customer Support Team is available from
7:00 am to 5:00 pm Mountain Standard Time (US) Monday - Friday
Phone: 1-800-533-4984 (US only), 1-801-566-1200
Fax: 1-801-566-2062
After Hours Support - Have product questions that need to be answered immediately or an emergency order that needs to be processed? Use our 24/7 After Hours Support line at 1-800-533-4984 (follow the recorded instructions to reach after hours support).
As part of our commitment to customer satisfaction, Utah Medical has made the ordering process easy and efficient. You can place your orders by ...
PHONE - To place an order by phone, contact Customer Support
Monday - Friday from 7 a.m. to 5 p.m. Mountain Standard Time (US)
at 1-800-533-4984 or 1-801-566-1200.
FAX - If you prefer, you may fax your order to 1-801-566-2062.
Orders received on Saturday or Sunday, or after 5 p.m. Mountain Standard
Time Monday-Friday will be processed on the next business day.
E-MAIL - You may also send your order via e-mail to customer@utahmed.com.
We can accept orders as file attachments in the following formats:
WordPerfect, Word, Excel and Acrobat (pdf). Orders received on Saturday
or Sunday, or after 5 p.m. Mountain Standard Time Monday-Friday will
be processed on the next business day.
ONLINE ORDERING - Our Customer
Portal allows quick, easy, accurate and secure product ordering.
The easy to use interface gives quick access to our product line and
the system recalls the details of previous sales orders, making reorders
simple.
To register:
New Utah Medical Customers please use the Customer
Service Request form to set up an account with Utah Medical. After
you have established an account you can register to use the portal
by submitting the Portal Registration
form.
Established Utah Medical Customers can register to use the
portal by submitting the Portal Registration
form.
OUTSIDE U.S. - If you do business outside the United States,
call 1-801-566-1200 to get distributor contact information. If we
do not currently have a distributor in your area, you may purchase
directly from Utah Medical by calling 1-801-566-1200, by faxing your
order to 1-801-566-2062, or by using the online Global
Order Form.
Utah Medical customers may Register
to use our Customer Portal
for easy and convenient access to account information, to track sales
orders and shipments, and to securely place orders online.
Our electronic statement sytem allows you to receive your Sales
Order Acknowledgements, Invoices and Monthly
Account Statements via email and/or fax.
